IT Consultant with Strong Interpersonal Skills

1 week ago


Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

Company Overview

HAYS SPECIALIST RECRUITMENT PTE. LTD. is a leading recruitment agency in the Asia Pacific region.

Job Description

We are seeking an experienced IT Consultant to join our team as a Technical Key Account Manager.

Key Responsibilities:

  • Customer Relationship Management: Build and maintain strong relationships with our customer base in Asia Pacific.
  • Technical Consultation: Provide technical consultation based on detailed knowledge of customers' technical and organizational set-up and business needs.
  • Change Coordination: Coordinate changes of customer connectivity to company's platforms, including potential improvements to customers' current technical infrastructure.
  • Release Management: Coordinate release changes and support release management with internal and external parties.
  • Customer Support: Support customers by answering queries via phone and email, including call logging, ticket creation, and escalation.

Requirements:

  • Education: Bachelor or Master degree in Economics, Information Technology, natural sciences, or engineering, or equivalent experience.
  • Skills: Strong organizational and communication skills, team-oriented philosophy, willingness to learn permanently, problem-solving skills, ability to prioritize and handle multiple assignments, sound analytical skills, and good understanding of customers' technical requirements and needs.
  • Language: Fluent German language skills are required to support Germany counterparts.

Benefits:

This is an excellent opportunity to be part of a collaborative working environment and gain exposure to the IT industry.

Salary: The estimated salary for this position is SGD $80,000 - $110,000 per annum, depending on experience.



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