Medical Liaison Coordinator

2 days ago


Singapore RECRUIT EXPRESS PTE LTD Full time
Job Overview

We are seeking a highly skilled Medical Liaison Coordinator to join our team at RECRUIT EXPRESS PTE LTD. This role is ideal for individuals who possess excellent customer service skills and a strong passion for providing exceptional support to clients.

About the Role

The successful candidate will be responsible for handling inbound customer orders, documenting and recording customer details, and conducting outbound calls to follow up on issues/orders. They will also be required to resolve customer queries as per standard operating procedures and provide feedback to supervisors on improvement areas.

Key Responsibilities
  • Provide high service levels to customers and clients
  • Handle inbound customer orders and document customer details
  • Conduct outbound calls to follow up on issues/orders
  • Resolve customer queries as per standard operating procedures
  • Provide feedback to supervisors on improvement areas
Requirements and Qualifications

To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. A strong understanding of customer service principles and procedures is also essential.

Salary and Benefits

The estimated salary for this role is SGD $40,000 - SGD $60,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including medical insurance, paid leave, and opportunities for professional development.



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