Customer Service Team Lead

1 day ago


Singapore GIORDANO ORIGINALS (SINGAPORE) PRIVATE LIMITED Full time

We are seeking a highly motivated and experienced Customer Service Associate to join our team as a Senior Customer Service Associate.

About Us

GIORDANO ORIGINALS (SINGAPORE) PRIVATE LIMITED is a leading retail company with a strong presence in the market.

Job Description

The Senior Customer Service Associate will be responsible for overseeing the daily operations of a retail outlet, ensuring that sales targets are met, and customer service standards are maintained at a high level. This includes:

  • Managing inventory levels to maximize sales output
  • Supervising staff in the correct execution of all company operations
  • Counseling staff on company standards and policies

The ideal candidate should have 2-3 years of sales experience or customer service experience, possess excellent verbal communication and selling-up skills, and be a team player. A GCE 'O', 'N' Level, or ITE certificate is also required.

Required Skills and Qualifications

To be successful in this role, you should have:

  • Sales experience or customer service experience
  • Excellent verbal communication and selling-up skills
  • A team-oriented approach
  • GCE 'O', 'N' Level, or ITE certificate
Benefits

We offer a competitive salary of SGD $45,000 - SGD $55,000 per annum, depending on experience. The successful candidate will also enjoy a 6-day workweek, with opportunities for career growth and development within the company.

Salary: SGD $50,000

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