Lead IT Infrastructure Manager

3 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time
About Us

We are NTU, a leading institution in education and research. Our mission is to cultivate talents who can make a positive impact on society. We offer a dynamic and supportive work environment that fosters growth and innovation.

We are seeking an experienced Lead Engineer, M365 Specialist to join our team. As a member of our IT department, you will play a critical role in driving the planning, implementation, and optimization of Microsoft 365 services and applications. You will collaborate with IT teams, stakeholders, and end-users to ensure seamless deployment, management, and utilization of Microsoft 365 solutions, enhancing productivity, security, and compliance across NTU.

The ideal candidate should have min 5 years of experience performing a similar role with strong technical knowledge of Microsoft 365 services and applications. Proficiency in IT infrastructure management, security, and compliance is also required.

The responsibilities of this position include:
  • Plan, execute, and support Microsoft 365 deployments and migrations
  • Configure and manage Microsoft 365 services and applications, including SharePoint, Teams, Exchange, and Power BI
  • Troubleshoot technical issues and provide support to end-users
  • Develop and implement security and compliance policies and procedures to meet regulatory requirements
  • Develop training and adoption programs to promote user adoption and change management effectively
  • Analyze usage data and develop recommendations for improving the use of Microsoft 365 services and applications
  • Manage complex projects with multiple stakeholders, timelines, and budgets
  • Communicate effectively with end-users, IT professionals, and management

Requirements

The ideal candidate should possess a degree in Computer Science, Computer Engineering, Software Engineering or a related discipline. Minimum 8 years of experience in a similar role, with hands-on expertise in Microsoft 365 services and applications is also required.

Other key requirements include strong technical knowledge of Microsoft 365 services and applications, proficiency in IT infrastructure management, security, and compliance, familiarity with project management methodologies and best practices, expertise in change management and user adoption strategies, experience with deploying, migrating, and administering Microsoft 365 services and applications, and strong problem-solving, analytical, communication, and project management skills.

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