Enrolment Growth Associate

4 days ago


Singapore beBeeCustomer Full time $35,000 - $45,000
Enrolment Growth Associate

The Enrolment Growth Associate plays a pivotal role in driving student enrolments, ensuring excellent customer service, and maintaining smooth front-desk operations.

Key Responsibilities:
  • Follow up with leads via calls, walk-ins, and emails to recommend suitable programs and explain tuition centre offerings and promotions.
  • Conduct basic consultations, track and update enrolment database and lead pipeline, and assist in trial class scheduling and conversion follow-up.
  • Handle front-desk inquiries, attend to parents' queries on schedules, payments, and student progress, and ensure prompt and professional communication.
  • Maintain accurate student records, generate invoices, receipts, and follow-up on outstanding payments, and prepare reports for management on sales, attendance, and retention.
Requirements:
  • Minimum O-Level/Diploma qualification
  • Sales or customer service experience preferred
  • Able to work evenings and weekends (when classes are ongoing)
  • Cheerful, proactive, and enjoys speaking with parents and students


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