Experience Manager, People Operations

5 days ago


Singapore ASCENDA LOYALTY PTE. LTD. Full time
Job Overview
We are seeking an experienced Experience Manager, People Operations to lead our HR team in Singapore. This is a unique opportunity to shape the future of rewards programs and make loyalty simple and rewarding for everyone, everywhere.

About Ascenda
Ascenda offers the high growth environment and exponential career development that you've been looking for. Our company provides a mobile and flexible work environment, WFH office equipment allowance, medical insurance coverage, competitive compensation, travel perks & employee rewards. We value diversity and inclusion and welcome candidates from all backgrounds.

Responsibilities
The purpose of this role is to create an amazing people experience at all touch points of the people lifecycle. Key responsibilities include:

- HR Technology Roadmap: Set the HR team technology roadmap including maintenance, review, testing and implementation of HR technology systems (HRIS, ATS, benefits administration technology etc.) and enhancements ensuring cross-functional alignment
- People Operations Process Improvement: Lead continuous improvement initiatives using technology to streamline and standardize processes and policies
- Data Governance: Implement and oversee data governance that maintains the integrity of data in HR related systems
- Employee Relations: Support with employee relations matters by providing guidelines and clarifications on policies and their application
- Payroll Processing: Work closely with finance and/or outsourced vendors to ensure timely and accurate processing of payroll and other claims

Requirements
To be successful in this role, you will need:

- Proven Experience: Experience in people operations / experience or similar role, preferably in a fast-paced tech growth environment
- Technical Skills: Strong understanding of HR technology systems, change management communication, system upgrades, patches, and integrations to maintain optimal system performance
- Problem Solving: A problem solver and great communicator who can work in a fast-paced, constantly evolving environment while keeping in mind the bigger picture
- Execution Focus: Execution and delivery focused with attention to detail
- Business Acumen: Strong detailed and conceptual thinking skills to analyze sophisticated problems and propose solutions despite technical and operational constraints

What We Offer
In addition to the above-mentioned benefits, we offer a salary range of SGD 120000 - 180000 per annum.

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