Customer Service Representative

2 weeks ago

Singapore beBeeCustomerService Full time $2,500
Customer Service Representative

We are seeking a highly skilled and professional Customer Service Representative to join our team. In this role, you will be the primary point of contact for customers, providing exceptional service and support to ensure their satisfaction and loyalty.

About the Role

This is a dynamic opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering outstanding customer experiences. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing accurate product information. Your excellent communication skills and ability to multitask will enable you to effectively manage multiple interactions simultaneously.

  • Key Responsibilities:
  • Handle customer calls, emails, and walk-in queries in a prompt and professional manner.
  • Address customer complaints and resolve issues efficiently.
  • Provide detailed product information and recommendations to customers.
  • Operate the POS system accurately and maintain up-to-date knowledge of products and services.
Requirements

To succeed in this role, you must possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment. You should also have strong problem-solving skills, attention to detail, and the ability to multitask.

Ambitious individuals who thrive in a fast-paced environment and are committed to delivering exceptional customer service will excel in this position.

Benefits

This role offers a competitive salary, as well as opportunities for professional growth and development. We provide a supportive work environment that fosters collaboration and innovation.

Work Environment

You will be based at Citipoint @ Paya Lebar, working 5.5 days per week. This location provides easy access to public transportation and amenities.

This role involves interacting with various stakeholders, including customers, colleagues, and management. You must be able to communicate effectively and build strong relationships with these groups.

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