Dedicated Customer Service Professional

5 days ago

Singapore beBeeCustomerService Full time $35,000 - $55,000

Job Summary:

We are seeking a highly skilled and dedicated professional to fill this key role. The successful candidate will be responsible for handling customer inquiries, providing exceptional service, and ensuring customer satisfaction.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide excellent customer service and ensure customer satisfaction
  • Collaborate with internal teams to resolve customer issues
  • Maintain accurate records of customer interactions
  • Develop and maintain strong relationships with customers

Requirements:

  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proficient in Microsoft Office and email systems
  • Excellent problem-solving and analytical skills
  • Passion for delivering exceptional customer service

Preferred Qualifications:

  • Experience in customer service or a related field
  • Knowledge of air and sea logistics an advantage
  • Familiarity with inventory management and freight operations

About This Role:

This is an exciting opportunity to join our dynamic team and make a real impact in customer service. We offer a supportive and inclusive work environment, along with opportunities for growth and development.

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