
Dedicated Customer Service Professional
4 days ago
Job Summary:
We are seeking a highly skilled and dedicated professional to fill this key role. The successful candidate will be responsible for handling customer inquiries, providing exceptional service, and ensuring customer satisfaction.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide excellent customer service and ensure customer satisfaction
- Collaborate with internal teams to resolve customer issues
- Maintain accurate records of customer interactions
- Develop and maintain strong relationships with customers
Requirements:
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficient in Microsoft Office and email systems
- Excellent problem-solving and analytical skills
- Passion for delivering exceptional customer service
Preferred Qualifications:
- Experience in customer service or a related field
- Knowledge of air and sea logistics an advantage
- Familiarity with inventory management and freight operations
About This Role:
This is an exciting opportunity to join our dynamic team and make a real impact in customer service. We offer a supportive and inclusive work environment, along with opportunities for growth and development.
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