Fitness Receptionist
1 day ago
We are seeking a friendly, organized, and professional Fitness Receptionist to join our team at WELLNESS FITNESS HEALTH (WFH) PTE. LTD.
Job DescriptionAs the first point of contact for our members and guests, you will play a crucial role in providing a warm and welcoming atmosphere at our health club. Your responsibilities will include managing front desk operations, scheduling appointments, and ensuring excellent customer service.
Duties and Responsibilities:- Greet and welcome members and guests with a friendly and professional demeanor.
- Handle incoming calls, emails, and inquiries efficiently.
- Schedule and manage appointments for gym sessions, physiotherapy, and Pilates classes.
- Maintain a clean and organized reception area and the gym.
- Assist with membership sign-ups and provide information about club services and offerings.
- Process payments and manage membership records.
- Coordinate with other staff to ensure smooth operation of club activities.
- Address and resolve member concerns and issues promptly.
- Uphold WFH's standards of excellence and contribute to a positive club environment.
To be successful in this role, you should possess:
- Previous experience as a receptionist or in a customer service role.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency in Microsoft Office and basic computer skills.
- Ability to multitask and manage time effectively.
- A positive attitude and a passion for health and wellness.
In return for your hard work and dedication, we offer:
- A competitive salary of SGD 35,000 - 45,000 per annum.
- Complimentary club membership and access to all services.
- Opportunities for professional growth and development.
- A supportive and dynamic team environment.
- The chance to be part of a leading wellness club dedicated to making a positive impact on members' lives.
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