VP, Production Support Engineer, Group Infrastructure

1 month ago


Singapore United Overseas Bank Full time

Work with Us:

We are seeking a highly skilled Production Support Engineer to join our Group Infrastructure team at United Overseas Bank (UOB). As a key member of our Technology and Operations division, you will be responsible for delivering exceptional production support services to our internal customers.

About the Role:

This challenging role requires a strong analytical and problem-solving skillset, with the ability to troubleshoot complex technical issues and develop effective solutions. You will work closely with our IT teams, internal stakeholders, and external partners to ensure seamless delivery of our production services.

Key Responsibilities:

  • Investigate and resolve production issues, utilizing your strong technical skills and knowledge of ITIL processes.
  • Develop and maintain relationships with technical staff, end-users, and clients to ensure timely and effective communication.
  • Implement continuous process improvements, including policy, procedures, and production monitoring.
  • Collaborate with cross-functional teams to identify, coordinate, and implement initiatives that create efficiencies and optimize technical processing.
  • Perform Disaster Recovery (DR) exercises and ensure successful completion of end-of-day batch processes for multiple applications.

Requirements:

  • Minimum 8 years of experience in Java, J2EE, JMS, Swift, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, CTRL+M, Open Shift Platform (OCP), Splunk, and Geneos.
  • Hands-on experience in IT Operations/Production support L2/L3, with a strong understanding of ITIL processes.
  • Experience in Disaster Recovery planning and test execution, with a focus on process improvements and technical skills enhancement.
  • Strong analytical and problem-solving skills, with the ability to evaluate alternative risks and solutions.

About Us:

United Overseas Bank (UOB) is a leading bank in Asia with a global network of over 500 branches and offices. Our history spans over 80 years, and we have been guided by our values of Honorable, Enterprising, United, and Committed. We strive to build for the future, work as one team, and pursue long-term success.



  • Singapore United Overseas Bank Full time

    Job Title: Production Support Lead - Group InfrastructureAbout the Job: We are seeking a highly skilled and experienced Production Support Lead to join our Group Infrastructure team. As a key member of our team, you will be responsible for leading a team of Level 2 Application Support Analysts and providing technical expertise to resolve complex issues.Key...


  • Singapore This Is An IT Support Group Full time

    Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...


  • Singapore This Is An IT Support Group Full time

    Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...


  • Singapore Hawksman Technology Full time

    Hawksman Technology is partnering with a pioneering DLT-powered financial market infrastructure organisation who is driving innovation in financial instrument origination, trading, and servicing by leveraging blockchain technologies across credit, funds, and structured products. Role: Head of Engineering Hawksman Technology is seeking a dynamic and...


  • Singapore This Is An IT Support Group Full time

    JOB DESCRIPTION Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies. As a Lead Infrastructure Engineer at JPMorgan Chase within the Infrastructure Platforms supporting...


  • Singapore DBS Bank Limited Full time

    VP, Consumer Payments Product Manager, Consumer Banking Group VP, Consumer Payments Product Manager, Consumer Banking Group VP, Consumer Payments Product Manager, Consumer Banking Group Business Functions As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market...


  • Singapore DBS Bank Limited Full time

    Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...


  • Singapore DBS Bank Limited Full time

    VP, Engineering Lead, Consumer Banking Technology, Group Technology VP, Engineering Lead, Consumer Banking Technology, Group Technology VP, Engineering Lead, Consumer Banking Technology, Group Technology Business Function Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on...


  • Singapore United Overseas Bank Ltd. Full time

    VP, IT Audit, Group AuditPosting Date: 4 Oct 2024Location: Singapore (City Area), SG, 048624Company: United Overseas Bank Ltd About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through...


  • Singapore DBS Bank Full time

    Job SummaryWe are seeking a highly skilled SVP/VP, Infrastructure Engineer to join our team at DBS Bank. As a key member of our Group Technology team, you will be responsible for designing and implementing cutting-edge infrastructure solutions to support our business growth.Key ResponsibilitiesLead the development and implementation of infrastructure...


  • Singapore Citi Full time

    The VP - Cybersecurity Infrastructure Engineer - Authentication Platforms role will be responsible for the support of multiple critical security infrastructures / applications including but not limited to Token technologies, End-to-end encryption Solutions, Identity and Access management tools and Automation infrastructures to name a few. Ideal candidate...


  • Singapore ACUMENT GROUP PTE. LTD. Full time

    About ACUMENT GROUP PTE. LTD.We are a leading provider of innovative solutions, and we're seeking an experienced Cloud Infrastructure Engineer to join our Agile product team. In this role, you will be responsible for designing, implementing, and managing scalable, secure, and reliable cloud-based infrastructure using AWS technologies.Job DescriptionThis is a...


  • Singapore DBS Bank Limited Full time

    Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...


  • Singapore This Is An IT Support Group Full time

    Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. Together, we are building...


  • Singapore United Overseas Bank Ltd. Full time

    VP/Assistant VP, Trade Product Management, Group Transaction Banking Posting Date: 21 Sep 2024 Location: Singapore, Singapore, SG Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and...


  • Singapore Citi Full time

    About the Job    We are looking for a skilled cybersecurity professional to join our team as a VP - Cybersecurity Specialist (Infrastructure).    In this role, you will be responsible for conducting penetration testing assignments on our infrastructure assets and applications.    You will work closely with our engineering teams to provide expert...


  • Singapore DBS Bank Limited Full time

    VP, Engineering Lead, Consumer Banking Technology, Group Technology VP, Engineering Lead, Consumer Banking Technology, Group Technology Business Function Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and...


  • Singapore United Overseas Bank Ltd. Full time

    VP/Assistant VP, Trade Product Management, Group Transaction BankingPosting Date: 21 Sep 2024Location: Singapore, Singapore, SG Company: United Overseas Bank Ltd About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North...


  • Singapore ThomasLloyd Group Full time

    About Us Thomas Lloyd Climate Solutions (“Group”) is a leading clean energy and technology group, which aims to work towards a net-zero world. The Group, whose origins date back to 2003 was formed to address the growing global need for comprehensive integrated decarbonisation solutions. Thomas Lloyd Climate Solutions aims to offer an end-to-end energy...


  • Singapore United Overseas Bank Ltd. Full time

    VP, Workplace Technology Engineer, Group Asset Management - Business TechnologyLocation: Singapore (City Area), SG, 048624Company: UOB Asset Management Ltd About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North...