Food and Beverage Service Ambassador

3 days ago


Singapore PENINSULA EXCELSIOR SINGAPORE, A WYNDHAM HOTEL Full time

Job Title: Food and Beverage Service Ambassador

About Us: Located in the heart of Singapore, Peninsula Excelsior Singapore, a Wyndham Hotel, is a premier hospitality destination known for its exceptional service and luxurious amenities.

Job Summary: We are seeking a highly skilled Food and Beverage Service Ambassador to join our team. As a Food and Beverage Service Ambassador, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable dining experience.

Key Responsibilities:

  • Guest Greetings and Escorting: Be the first point of contact for guests and warmly greet them upon arrival, escorting them to their designated seats with a smile.
  • Phone and Email Support: Respond promptly to phone calls and emails from guests regarding restaurant bookings, reservations, and inquiries.
  • Communication and Feedback: Communicate effectively with guests, respond to their requests, and follow up on feedback to ensure their satisfaction.
  • F&B Support: Provide support to the food and beverage team during service hours, including taking orders, serving food and beverages, and managing cash transactions.

Requirements: To be successful as a Food and Beverage Service Ambassador, you must have at least 1 year of experience in a similar role, possess excellent customer service skills, and be able to work weekends and public holidays.

Benefits: As a valued member of our team, you can expect a competitive salary, opportunities for career growth and development, and a fun and dynamic work environment.

Estimated Salary: SGD 35,000 - SGD 45,000 per annum, depending on qualifications and experience. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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