Strategic Financial Solutions Training Specialist
7 days ago
Bloomberg is a global leader in business and financial information, news, and insight. We use innovative technology to deliver trusted data and bring transparency to the financial markets.
About Us
We have over 20,000 employees across 176 offices globally and provide the spaces and systems that allow our teams to work together with agility, productivity, and collaboration, no matter where they are.
The Bloomberg Difference
We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with Bloomberg.
The Role
This role is part of the Financial Solutions department, which comprises several key pillars: sales, service, operations, culture, and brand. As a department, we are united by a common goal: creating value for our customers and employees alike.
Job Description
Deliver Strategic Training Programs
The Financial Solutions Knowledge Group is responsible for building and delivering thoughtful training programs that support the execution of Bloomberg strategy across Financial Solutions. The team strategizes together with senior management to design, organize, schedule, and execute large-scale training so that our clients can be served in the best possible way by the most knowledgeable salesforce.
Your Responsibilities
You will be responsible for all matters related to developing and maintaining the skills and knowledge necessary to the success of our Bloomberg Financial Solutions employees in the region. This includes proposing ad-hoc trainings as solutions to business challenges, defining and designing programs that are aligned with department strategy and have clear business impact, and understanding and incorporating industry, competitive, and market trends in class design.
Key Performance Indicators
- Develop methods to measure training success and collect feedback
- Create resources, communication, websites, enrollment processes around each training program
- Have a vision for the future of the team, current industry trends, and drive new initiatives
- Manage and run a training calendar and coordinate all logistical processes from start to finish
Requirements
- 3+ years of proven track record working within customer support, sales organizations, or learning, talent, and development (LT&D)
- Previous experience designing and delivering sales and/or training presentations to clients within the past 3 years
- Previous experience working in the financial sector or on projects for a financial firm, as we'd like to see a basic understanding of financial products
- Proven experience of managing large, multi-stakeholder projects as part of a global team
- Ability to investigate, understand, and improve complex and highly detailed processes
- Drive to both gain and share knowledge
- Talent for managing without authority, influence up, and network
- 'Make it happen' personality and ability to work under pressure and deal with tight deadlines
- Ease of learning new software like file-sharing systems, learning management systems, and video editing
- Excellent written and verbal communication skills in English
- Bachelor's degree or degree-equivalent qualifications
- Demonstrated continuous career growth within an organization
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