Customer Service Representative with Retail Experience
6 days ago
Company Overview
">We are a leading recruitment agency, and we're looking for a highly motivated individual to join our team as a Customer Service Representative.
">Salary
">The salary for this role is estimated to be around $2300-$3750 per month, depending on experience and qualifications.
">Job Description
">In this role, you will be working in a fast-paced retail environment, assisting customers with their queries and providing excellent customer service.
">You will be responsible for:
">- ">
- Assisting customers to create app IDs and downloading the app">
- Showcasing customers how to maneuver the app">
- Managing customers' Q matic system queries">
- Providing information on products and services">
- Resolving customer complaints in a timely and professional manner">
- Working collaboratively with the team to achieve sales targets">
- Participating in visual merchandising and inventory management">
Required Skills and Qualifications
">To be successful in this role, you will need:
">- ">
- Excellent customer service skills">
- Able to work in a fast-paced environment">
- Good communication and problem-solving skills">
- Able to multitask and prioritize tasks effectively">
- Basic knowledge of technology and software applications">
- Able to work independently and as part of a team">
- Flexibility to work varying shifts, including weekends and public holidays">
- High school diploma or equivalent required">
Benefits
">This role offers a competitive salary, opportunities for career growth and development, and a dynamic work environment.
">Others
">Please note that only shortlisted candidates will be contacted for an interview. We thank all applicants for their interest in this role.
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