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Head of Data Insights

2 months ago

Singapore OMD SINGAPORE PTE. LTD. Full time
Job Title: Head of Data Analytics

OMD SINGAPORE PTE. LTD. is seeking a highly skilled Head of Data Analytics to join our team. As a key member of our organization, you will play a crucial role in analyzing and interpreting e-commerce data to provide actionable insights that drive strategic business decisions.

Key Responsibilities:

  • Analyze complex e-commerce data sets to identify trends, patterns, and insights.
  • Utilize advanced analytical tools and techniques to provide data-driven recommendations.
  • Translate data into compelling stories and actionable insights for stakeholders and clients.
  • Conduct market research to understand customer needs, preferences, and behavior.
  • Benchmark company performance against industry standards and competitors.
  • Stay informed about market trends, emerging technologies, and customer preferences.
  • Collaborate with cross-functional teams to support product development and solution roadmap.
  • Create detailed reports and presentations that communicate findings and recommendations to clients.
  • Build and maintain strong relationships with key clients to understand their needs and ensure insights align with their business goals.
  • Present insights and recommendations to clients, addressing their specific challenges and opportunities.
  • Act as a point of contact for client queries related to customer insights, ensuring a high level of client satisfaction.
  • Work closely with marketing, product, and sales teams to ensure insights are integrated into business processes.
  • Provide support and guidance on customer insights to drive strategic initiatives.
  • Continuously evaluate and improve insights processes to enhance effectiveness and efficiency.

Qualifications:

  • Deep understanding of the APAC e-commerce market and cultural nuances.
  • At least 5 years of relevant experience in customer insights, market research, or data analytics, preferably within the APAC region.
  • Strong analytical skills with proficiency in data analysis tools and methods.
  • Excellent communication and presentation skills, with the ability to convey complex data insights to non-technical audiences and clients.
  • Proven ability to work collaboratively in a cross-functional team environment.
  • Experience in client engagement and relationship management.
  • Ability to manage multiple projects and priorities in a fast-paced environment.

What We Offer:

OMD SINGAPORE PTE. LTD. offers a dynamic and challenging work environment, with opportunities for professional growth and development. We are committed to providing our employees with the tools and resources they need to succeed.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].