Customer Service Associate
3 days ago
We are seeking a talented Customer Service Associate to join our team at Venus Beauty PTE. LTD.
About the RoleAs a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a professional image, and ensuring a positive brand experience.
Key Responsibilities- Provide excellent customer service, addressing queries and resolving issues in a timely and professional manner.
- Make appropriate product recommendations based on customer needs and preferences.
- Maintain visual displays and merchandise, ensuring a high-quality shopping environment.
- Perform housekeeping tasks, including restocking shelves and maintaining store appearance.
- Assist in managing inventory, processing transactions, and handling customer payments.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Proven customer service experience, with a strong focus on delivering exceptional results.
- Ability to work a 6-day roster, with one weekday off, as required.
- Physical fitness to perform tasks such as lifting and standing for extended periods.
- Estimated salary: S$18,000 - S$22,000 per annum, depending on experience.
- Training provided to ensure success in role.
- Commission earned on personal sales, estimated at S$500 and above.
- Annual bonus and benefits package.
- Annual leave and medical leave entitlements.
Sales and Visual Merchandising professionals who are passionate about delivering exceptional results should apply. Key skills include:
- Sales and presentation skills.
- Visual merchandising and display expertise.
- Cash handling and transaction processing.
- Inventory management and control.
- Teamwork and collaboration.
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