Fitness Studio Lead Position

2 weeks ago

Singapore beBeeFitness Full time $90,000 - $120,000
Job Description:

The Fitness Studio Lead is responsible for overseeing the day-to-day operations of the studio. This role requires a strong passion for fitness, exceptional leadership and organizational skills, and the ability to create a positive and motivating environment for staff and members.

Key Responsibilities:
  • Operational Management:
    • Manage all aspects of the studio's operations, including scheduling, facility maintenance, and equipment upkeep.
    • Develop and enforce policies and procedures to ensure smooth and efficient operations.
    • Monitor key performance indicators (KPIs) and implement strategies to optimize studio performance.
  • Customer Service:
    • Create a welcoming and supportive environment for members, ensuring exceptional customer service at all times.
    • Address member concerns and resolve issues in a timely and professional manner.
    • Foster a positive and inclusive community through effective communication and engagement.
    • Follow up with potential prospects and inform them about membership packages available.
  • Sales & Promotion:
    • Ensure all inquiries are attended to promptly and professionally on all platforms.
    • Track all leads and implement a system to ensure effective conversion rates.
    • Promote and sell studio packages, programs, and services.
    • Supervise Community Outreach programs diligently.
    • Design and execute sales and marketing initiatives and campaigns.
    • Implement member signup, retention, and renewal strategies effectively.
  • Class and Program Management:
    • Coordinate and schedule classes according to HQ programmes, ensuring class setup is properly organized.
    • Collaborate with instructors and trainers to develop new strategies for class setup if needed.
    • Monitor class attendance and member feedback to optimize class offerings.
  • Qualifications and Requirements:
    • More than 3 years experience leading and managing teams; fitness industry experience is essential.
    • Strong leadership skills with a successful track record of developing people and spotting talent.
    • Excellent knowledge of the industry and operational challenges.
    • Able to deliver real improvement - able to get things done, strong influencing skills.
    • Good communication skills with all levels of the business.
    • Strong desire and ability to motivate and inspire people and teams.
    • Clear, logical, and analytical thinker.
    • High standards, gets the basics right.
    • Local knowledge and experience or cultural sensitivity.
    • Personal Training: 2 years (Preferred).
  • The Package:
    • Generous salary with high commissions and bonuses.
    • Health and dental benefits.
    • Guaranteed strong traffic and clientele base.
    • Professional and personal growth, development, and further opportunities to grow within the company.
    • Career progression.
    • Opportunities for courses, development, and training.
    • Free gym membership and discounted rates for spouse/family member.
    • Good working environment and culture.

Work Schedule: Monday to Friday, Weekend availability.

Location: In person, Singapore.

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