Operations Business Development Coordinator
2 weeks ago
At Shopee, we are committed to delivering excellent service to our users. As an Operations Business Development Coordinator, you will play a critical role in driving service excellence and user experience across the region.
About the RoleWe are seeking a highly motivated and detail-oriented individual to join our Operations team as an Operations Business Development Coordinator. In this role, you will be responsible for identifying service-level gaps and improving user experience between sellers, service points, and buyers.
Key Responsibilities- Communicate and drive service points-related projects, including operation excellence and marketing initiatives
- Identify areas for improvement and develop strategies to enhance user experience
- Monitor operation performance and collaborate with internal and external teams to ensure stable and excellent service delivery
- Assist in project lifecycle management, from initiating to executing and monitoring
To succeed in this role, you will need:
- A degree in Logistics, Supply Chain, or a related field
- Proficiency in Microsoft Excel, with SQL skills being an advantage
- The ability to communicate clearly and concisely with stakeholders
- Flexibility to commit full-time (3-6 months) or part-time (at least 3 working days a week)
This is a fantastic opportunity to grow your career and make a meaningful impact at Shopee. We offer a competitive salary of SGD $3000 - $4500 per month, commensurate with experience.
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