Implementation Project Lead
3 days ago
We are seeking a highly skilled Implementation Project Lead to join our team at AGS Integration Pte. Ltd. This role is responsible for the implementation of various projects, ensuring timely delivery and high-quality services to our clients.
About the Role- Coordinate system implementation, including user sign up, document gathering, and basic troubleshooting
- Handle inbound/outbound calls, registration, and data entry
- Prepare monthly and ad-hoc service reports
- Monitor daily reports for system enhancements and implement necessary changes
- Deal with customer complaints, queries, and suggestions
- Record and track customer feedback in the system daily
- Bachelor's degree in Administration/HR or equivalent
- Experience in customer service and system implementation
- Deployment experience for security manpower
- Working experience as HR and in call centers
- Proficiency in Microsoft Office suite
- Strong communication and interpersonal skills
The estimated salary for this position is SGD $5,500 - $7,000 per month, depending on qualifications and experience. We offer a comprehensive benefits package, including medical insurance, paid leave, and career development opportunities.
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