Implementation Project Lead

3 days ago


Singapore AGS INTEGRATION PTE. LTD. Full time
Job Description

We are seeking a highly skilled Implementation Project Lead to join our team at AGS Integration Pte. Ltd. This role is responsible for the implementation of various projects, ensuring timely delivery and high-quality services to our clients.

About the Role
  • Coordinate system implementation, including user sign up, document gathering, and basic troubleshooting
  • Handle inbound/outbound calls, registration, and data entry
  • Prepare monthly and ad-hoc service reports
  • Monitor daily reports for system enhancements and implement necessary changes
  • Deal with customer complaints, queries, and suggestions
  • Record and track customer feedback in the system daily
Requirements
  • Bachelor's degree in Administration/HR or equivalent
  • Experience in customer service and system implementation
  • Deployment experience for security manpower
  • Working experience as HR and in call centers
  • Proficiency in Microsoft Office suite
  • Strong communication and interpersonal skills
Salary and Benefits

The estimated salary for this position is SGD $5,500 - $7,000 per month, depending on qualifications and experience. We offer a comprehensive benefits package, including medical insurance, paid leave, and career development opportunities.



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