Customer Service Career Opportunity
2 weeks ago
Job Description:
">We are seeking a dedicated and service-oriented Customer Service Coordinator to join our expanding team. As a key member of our customer-facing team, you will be responsible for managing appointment bookings, handling customer enquiries via phone and in-person, and providing professional assistance and consultation on aesthetics services.
">Key Responsibilities:
">- ">
- Manage appointment bookings and handle customer enquiries via phone and in-person.">
- Provide professional assistance and consultation on aesthetics services.">
- Conduct timely follow-ups with customers to ensure a smooth appointment experience.">
- Deliver a high standard of customer service with professionalism and empathy.">
- Assist with administrative tasks and operational support as required.">
- Participate in customer engagement and marketing initiatives when necessary.">
Requirements:
">- ">
- Proficient in Mandarin and English to communicate effectively with Mandarin and English-speaking customers.">
- Minimum 1 year of relevant customer service experience, preferably in aesthetics, medical spa, or beauty industry.">
- Strong communication skills with excellent phone etiquette.">
- Customer-focused, proactive, and able to work well in a team environment.">
- Positive attitude, professional image, and willingness to learn.">
- Flexibility to travel between outlets as business needs arise.">
- Candidates with prior marketing experience will be an advantage.">
What We Offer:
">- ">
- Competitive salary + commission">
- Medical benefits">
- Staff discounts on treatments">
Why Join Us:
">We strive to create a positive and supportive work environment that encourages growth and development. If you are passionate about delivering exceptional customer service and growing your career in the aesthetics and beauty industry, we would love to hear from you.
"]}-
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