Senior Quality Assurance Specialist
4 weeks ago
At People Profilers Pte. Ltd., we are seeking a highly skilled Senior Quality Assurance Specialist to join our team. The ideal candidate will have a strong background in quality management and business process improvement.
Key Responsibilities
Develop and maintain quality management systems aligned with ISO standards. Conduct regular audits to identify areas for improvement and implement process enhancements. Lead process re-engineering initiatives to reduce turnaround time and improve customer experience. Collaborate with IT to work on system improvements and implement quality control methodologies. Represent the company in quality-related matters with external stakeholders. Ensure compliance with industry standards and regulations. Develop and lead the preparation of audits by external certification bodies.
Requirements
A Bachelor's degree in a relevant field such as Quality Management, Business Management, or Business Process Management. Advanced Diploma or certifications like Six Sigma or CQE are a plus. A minimum of 3-5 years of experience in business process management and quality control. Strong understanding of ISO 9001, ISO 14001, ISO 45001, and ISO 22000 standards. Proven experience in managing quality control and driving continuous improvement initiatives. Proficiency in quality control methodologies and root cause analysis techniques. Familiarity with quality management software and tools. Ability to interpret and implement industry standards effectively. Strategic thinking and problem-solving skills. Strong communication and leadership skills. Ability to work collaboratively with cross-functional teams.
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