Technical Account Manager, OTC Pricing Specialist

1 month ago

Singapore Bloomberg Full time
Job Title: Technical Account Manager, OTC Pricing

We are seeking a highly skilled Technical Account Manager to join our Client Service team in Singapore. As a Technical Account Manager, you will be responsible for supporting new and existing content partners, handling incoming queries and technical issues, and proactively working with our partners to ensure their OTC pricing content is delivered in an accurate, timely, and effective manner.

About the Role:

As a Technical Account Manager, you will be the primary point of contact for our content partners, providing technical support and guidance to ensure their data is delivered correctly. You will work closely with a global team of motivated account managers, technical specialists, relationship managers, and product managers to better understand our clients' data needs and key market trends. Your role will involve:

  • Building strong and collaborative relationships with OTC pricing content providers
  • Working closely with a global team to understand client data needs and market trends
  • Optimizing data ingestion workflows to improve data quality and content dissemination
  • Becoming a subject matter expert in OTC pricing data to identify trends, gaps, and areas for data acquisition and content improvements
Requirements:

To be successful in this role, you will need:

  • 3-5 years of work experience in the financial services industry, including exchanges, market data providers, financial technology, or financial institutions
  • Experience in client services roles, ideally managing and supporting tier 1 sell-side accounts and central banks
  • Data experience, for example, management, governance, or quality assurance of data
  • A bachelor's degree or higher in a relevant data technology or financial field, or degree-equivalent qualifications
  • Exceptional customer service skills, with the ability to handle and prioritize multiple client queries and projects simultaneously
  • Ability to handle and support key accounts, helping them maintain and improve custom systems related to content dissemination
  • Confidence to lead strategic technical and business relationships
  • Drive and passion to develop your own ideas and strategies for your accounts
  • Good interpersonal skills and a desire to work directly with customers
  • A proactive demeanor with the confidence to challenge the status quo and a real desire to improve practices and processes
  • Keen interest and understanding of financial markets
  • Experience in finding technical solutions to help automate or improve our content partners' data workflows and find efficiencies
  • Keen interest and understanding of financial markets, including demonstrated experience of at least one of the asset classes, e.g., Equities or Derivatives or Fixed Income, etc.
  • Demonstrated continuous career growth within an organization
  • Excellent written and verbal communication skills in English
Preferred Qualifications:

We would love to see:

  • Proficiency in any Asian languages
  • Knowledge of FIX Connectivity and the following programming languages: Python, SQL, and VBA
  • Experience in using business intelligence to identify gaps and trends, or opportunities for product enhancements
  • Experience in data analytics tools; business intelligence tools or similar
  • Interest in or experience of using data analytical tools to find opportunities for product and content improvements
  • Prior experience working as an Account Manager in a tech-focused organization
Why Bloomberg?

We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits: Singapore | www.bloomberg.com/Singapore

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