Network Systems Specialist
2 weeks ago
At Sea, we're looking for a skilled Network Engineer to join our Infrastructure team. As a key member of our team, you'll play a crucial role in providing end-to-end managed services and solutions for our entire Internet infrastructure.
Key Responsibilities:- Monitor and support Sea Network Infrastructure and other services, responding to graph/log anomalies, system alerts via email/SMS/phone calls etc.
- Identify network related issues quickly according to SOPs and best practices, escalate to the corresponding team to fix the issue when necessary.
- Perform basic Linux commands to run diagnostic instructions and analyze the output for first-level troubleshooting.
- Use basic Cisco/Huawei/Arista switches/routers command to understand the configuration and whole network topology.
- Follow up proactively with internal or external parties on progression, and prepare official incident reports.
- Review the incidents and provide service improvement plans to the Network Engineering team.
- Work in shifts (24*7)
- Minimum Diploma in Engineering or equivalent.
- Basic knowledge of Ethernet network, IT service management, and Linux/Windows systems.
- Understanding of basic network knowledge such as ARP, VLAN, ACL, BGP, OSPF, MPLS-VPN,IPv6.
- Understanding of basic network monitoring systems such as Zabbix, Cacti, Grafana etc.
- Understanding of basic DDoS patterns such as DNS/NTP Amplifier, UDP Flood, TCP SYN Flooding etc.
- Understanding of the basic Python/Bash scripts and Ansible playbook is preferred.
- Proficient in technical report writing and documentation.
- Possess strong interpersonal skills and able to interact with stakeholders of all levels professionally.
- Relevant technical certification is preferred: CCNA/CCNP, HCIA/HCIP or equivalent.
- Proficient in Mandarin is a plus due to regional coverage.
- Candidates with no experience are welcome to apply.
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