Java Technical Support Specialist

6 days ago


Singapore AVENSYS CONSULTING PTE. LTD. Full time
Overview
A premier global IT professional services company, AVENSYS CONSULTING PTE. LTD., is seeking a skilled Java Technical Support Specialist.

The ideal candidate will be responsible for maintaining, troubleshooting, and enhancing Java-based applications ensuring smooth system operations.

About the Role
This exciting opportunity offers a high-performing Java software engineer to join our dynamic support team. The successful applicant will work closely with development teams and stakeholders to resolve technical issues efficiently.

Key Responsibilities:
  • Provide level one and two technical support for Java-based applications.
  • Analyze, diagnose, and resolve application issues in a timely manner.
  • Collaborate with the development team to identify and resolve software defects.
  • Participate in root cause analysis for production errors and provide recommendations for improvements.
  • Create and maintain documentation related to troubleshooting steps, issue resolution, and system processes.
  • Assist in the deployment of application updates and patches.
  • Evaluate adherence to service level agreements (SLAs) and support key performance indicators (KPIs).

Required Skills and Qualifications:
Strong knowledge of Java, J2EE, and related frameworks such as Spring and Hibernate. Proficiency in SQL and experience working with relational databases - MSSQL. Familiarity with web services (RESTful/SOAP) and APIs. Experience in troubleshooting application issues including log analysis. Basic understanding of application servers such as Tomcat and WebSphere. A Bachelor's degree in Computer Science, Information Technology, or a related field.

Compensation and Benefits
The base salary for this role is estimated at $90,000 per year. Additionally, you will be entitled to attractive company benefits and have the opportunity to enjoy a fun and collaborative work environment alongside strong career progression opportunities.

How to Apply
Please submit your updated CV in Microsoft Word format to apply for this exciting opportunity.

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