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Service Crew Member
2 months ago
D&N Singapore PTE. LTD. is seeking a skilled Service Crew Member to join our team at Hoshino Coffee. As a Service Crew Member, you will be responsible for delivering exceptional customer service in a fast-paced environment. Your primary duties will include working with the Restaurant Manager to manage all F&B and day-to-day operations, undertaking F&B duties such as taking food and beverage orders, ensuring prompt serving and clearing of food, plates, and utensils, and ensuring excellent levels of internal and external customer service. You will also be responsible for coaching and training of service crew, identifying customer needs, and responding proactively to all customer concerns. Additionally, you will report to Management regarding Sales results and productivity and fully learn and master kitchen operations. Requirements for this role include at least 1 year of F&B service experience, a valid Basic Food and Hygiene Certificate, working knowledge of various computer software programs, a positive attitude, and strong communication skills. Benefits of this role include opportunities for advancement and career growth, training provided to enhance your skills and knowledge, 75% discounts on food and beverages for team members, a supportive and inclusive work environment, and a yearly bonus (subjected to meeting certain requirements).