Strategic Team Lead for Contact Centre Operations

As part of Group Contact Centre, the Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will: Job Responsibilities: Monitor performance real-time and manage resources / deploy manpower Prepare...

About the RoleAs a Mobile Solutions Architect at the Centre for Strategic Infocomm Technologies, you will be responsible for designing and implementing enterprise mobile solutions that enable secure and reliable mobile communications services across our organisation.

We are seeking a highly skilled Contact Centre Team Lead to drive operational excellence and team success in our dynamic contact centre environment.Job OverviewTalentvis Singapore Pte. Ltd., a leading provider of innovative solutions, is looking for an exceptional leader to join our team as a Contact Centre Team Lead. In this role, you will be responsible...

Operational Excellence SpecialistWe are seeking a highly skilled and motivated leader to join our team as an Operational Excellence Specialist in our Contact Centre. This is a fantastic opportunity for someone who wants to make a real impact and drive business results.About the RoleThis role will oversee the day-to-day operations of the contact centre,...

Company OverviewThe Centre for Strategic Infocomm Technologies is a leading organisation in the field of cybersecurity, cloud, and AI technologies.We are seeking a highly skilled and experienced individual to join our team as a Cybersecurity Business Development Lead.About the RoleThis is an exciting opportunity for a seasoned professional to lead our...

At People Profilers Pte Ltd, we are seeking an experienced Contact Centre Team Lead to join our team. This role is responsible for leading a team of customer service professionals and driving business growth through efficient contact centre operations.

Job OverviewNational University Health System PTE. LTD. is seeking a highly skilled Senior / Service Team Leader, Group Contact Centre to lead our team in delivering exceptional customer service and operational efficiency.Job SummaryAs a Senior / Service Team Leader, you will be responsible for ensuring optimal performance and customer satisfaction in the...

About the RoleWe are seeking an experienced Service Team Leader to join our Group ContactCentre team at National University Health System Pte. Ltd.Key ResponsibilitiesLead a team of Customer Service Associates in providing exceptional customer service and ensuring optimal operational efficiency.Maintain real-time performance monitoring and manage resources...

About United Overseas BankUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices across 19 countries and territories.We operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand, as well as branches and offices.Our history spans more than 80...

About This RoleWe're looking for a highly skilled and experienced professional to lead our global contact centre operations. The ideal candidate will have a strong background in contact centre strategy, operations, and policy development. With a focus on driving transformation and excellence, this role will play a critical part in shaping our customer...

Job Title: Contact Centre Operations ManagerWe are seeking an experienced and skilled professional to fill the role of Contact Centre Operations Manager at Talentvis Singapore Pte. Ltd.About the Role:This is a leadership position responsible for overseeing the day-to-day operations of our contact centre, ensuring that we deliver exceptional customer service...

FIDReC Contact Centre Specialist The Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the public, the FIDReC Contact...

Roles & ResponsibilitiesFIDReC Contact Centre SpecialistThe Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the...

Job TitleCentre Team LeadAbout the JobWe are seeking a highly skilled and experienced Centre Team Lead to join our team at ICR Learning Centre (Clementi) PTE. LTD. The successful candidate will be responsible for providing exceptional customer service, ensuring smooth day-to-day operations of the centre, and managing student enrolment and assessments.Key...

Job Description:We are seeking a highly skilled Contact Centre Operations Manager to join our team at BODYWERKZ PTE. LTD.About the Role:The successful candidate will be responsible for overseeing the daily operations of our contact centre, ensuring that all key performance indicators (KPIs) are met and exceeded.This role requires strong leadership and...

Up to $6.5 K per month + 1 month PB Contact Centre Manager (Government Project) Chai Chee Mon to Friday (8.30am to 6pm) Based in Singapore, we are a holistic talent solutions company and subsidiary of TDCX, with an extensive network of recruitment experts in over a dozen industries. Our team has a collective experience of over a decade when it comes to...

About Centre for Strategic Infocomm TechnologiesWe are a leading organisation in the field of strategic infocomm technologies, dedicated to advancing national security through innovative solutions.Salary InformationThe estimated salary for this role is between $80,000 and $120,000 per annum, commensurate with experience.Job DescriptionAs a Product Engineer...

Job Title: Contact Centre Team Lead - Service Quality ExpertWe are seeking a highly skilled and experienced Contact Centre Team Lead to join our team at AGAPE CP HOLDINGS PTE. LTD.About the Role:The successful candidate will be responsible for leading a team of Customer Service Officers (CSOs) in delivering exceptional service quality, ensuring timely...

Job Description We are seeking a seasoned Contact Centre Operations Manager to join our team at BODYWERKZ PTE. LTD. About the Role The successful candidate will be responsible for overseeing the day-to-day operations of our contact centre, ensuring that our high standards of customer service and efficiency are consistently met. Key responsibilities...

Job DescriptionWe are seeking a highly skilled Contact Centre Programme Manager to join our team at Agape CP Holdings Pte. Ltd.About the RoleThis is an exciting opportunity for a motivated and experienced professional to lead our contact centre programme, ensuring high-quality service delivery to our clients.The successful candidate will be responsible for...