Customer Service Representative

2 weeks ago

Singapore beBeeCustomerService Full time $2,400 - $4,200
Job Description

The Customer Service Representative is responsible for providing top-notch customer service at check-in counters. Their primary goal is to ensure a smooth and safe travel experience for passengers.

Responsibilities include verifying passengers' identities, handling customer issues related to flight operations and automated check-in systems, and upholding safety and security standards.

The Customer Service Representative plays a crucial role in maintaining a safe working environment by adhering to all relevant safety and security protocols and reporting any breaches to officers and supervisors.

Required Skills and Qualifications
  • Minimum GCE 5 'N' levels and above
  • Customer service experience preferred
Benefits

This role offers a unique opportunity to work in a fast-paced environment, develop strong communication skills, and make a positive impact on customers' travel experiences.

Key Responsibilities
  • Provide quality customer service at check-in counters
  • Verify passengers' identities and information on travel documents
  • Handle customer issues related to flight operations and automated check-in systems
  • Uphold safety and security standards

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