Digital Commerce Operations Coordinator

1 day ago


Singapore SLS BEARINGS (SINGAPORE) PRIVATE LIMITED Full time

About SLS BEARINGS (SINGAPORE) PRIVATE LIMITED

SLS BEARINGS (SINGAPORE) PRIVATE LIMITED is a leading company in the industry, and we are seeking a highly skilled Digital Commerce Operations Coordinator to join our team.

Job Summary

We are looking for a talented Digital Commerce Operations Coordinator who can provide exceptional customer service, support e-commerce operations, and maintain relationships with suppliers and customers. If you have experience in customer service, sales, or a related field, and are proficient in MS Excel, this could be the perfect opportunity for you

About the Role

The successful candidate will be responsible for handling incoming enquiries, live chat, and coordinating e-shop customer registration, order processing, and e-marketplace coordination. They will also be required to report and document e-shop and leads activities, coordinate with local suppliers and internal procurement teams, and prepare necessary paperwork, such as quotations and proforma invoices.

Key Responsibilities

  • Handle incoming enquiries and live chat
  • Coordinate e-shop customer registration, order processing, and e-marketplace coordination
  • Report and document e-shop and leads activities
  • Coordinate with local suppliers and internal procurement teams
  • Prepare necessary paperwork, such as quotations and proforma invoices
  • Follow up on quotations and orders
  • Onboard customers to new digital commerce platforms

Requirements

To be successful in this role, you will need:

  • At least GCE 'O' levels or SPM
  • At least 1-2 years working experience in customer service or sales, preferably handling overseas customers
  • Pleasant personality and customer service-oriented
  • Able to work independently as well as in a team
  • Good communication skills
  • Proficient in MS Excel (MS PowerPoint a plus)

What We Offer

In return for your hard work and dedication, we offer a competitive salary of SGD 35,000 - SGD 45,000 per annum, depending on experience. You will also have the opportunity to work with a dynamic team, develop your skills and knowledge, and enjoy a range of benefits, including professional growth and development opportunities.

Estimated Salary: SGD 38,000 - SGD 43,000 per annum



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