Customer Service Representative

2 weeks ago

Singapore beBeeCustomerService Full time $2,500 - $4,500
Customer Service Representative
We're seeking a skilled and customer-focused individual to join our team as a Customer Service Representative.

Job Description:
In this role, you will be the first point of contact for customers, providing exceptional service and support to ensure their needs are met. You will work closely with internal teams to resolve issues and provide solutions that meet our high standards of quality and satisfaction.

Key Responsibilities:
- Provide proactive feedback to customers to ensure committed deadlines are respected
- Anticipate customer needs and respond accordingly
- Work collaboratively with internal teams to resolve issues and improve customer experience

Requirements:
- Proficient in MS Office and other relevant software
- Strong communication and interpersonal skills
- Ability to multitask and work independently in a fast-paced environment
- Fluent in English and Japanese (and Korean)
- Willingness to work shifts and weekends/public holidays

Benefits:
- Shuttle bus services from designated pick-up points
- Opportunities for professional growth and development

About Us:
We value our employees and recognize the difference they bring to our business. We offer a dynamic and supportive work environment that fosters collaboration and innovation.

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