Service Technician

4 weeks ago

Singapur, Singapore Johnson Controls Full time

At Johnson Controls, we're committed to empowering our employees with the skills and support they need to thrive in their careers. As a Service Engineer, you'll play a critical role in ensuring the smooth operation of our industrial and process refrigeration systems.

Key Responsibilities:

  • Conduct complex preventive maintenance, repair, replacement, installation, and commissioning of refrigeration equipment under minimal supervision.
  • Interface directly with clients to ensure high levels of satisfaction and manage assigned work to meet professional and efficient execution of time and customer satisfaction.
  • Carry out service, maintenance, commissioning, overhaul, trouble-shooting, installation, warranty repair, and other specialist services on JCI and other manufacturers' Process and Industrial refrigeration equipment.
  • Conduct comprehensive plant audits for Industrial and Process refrigeration systems and write detailed reports explaining the plant condition, observations, and recommendations.
  • Travel throughout South East Asia and other regions as required to service the customer base.
  • Ensure service work is completed safely and efficiently at all times with minimum call back and warranty expense.
  • Ensure service reports are completed fully and to a good standard on completion of each service order or in cases where the duration of the work is in excess of one week, service reports must be submitted on a weekly basis.
  • Identify and promote new/additional services, parts, and products to customers and feedback potential opportunities to the relevant person in the service office.
  • Supervise subcontractors working on behalf of JCI.
  • Maintain service vehicles and tools in good condition.
  • Ensure the continued and sustainable growth of our maintenance base through customer relationship building with new and existing customers.
  • Ensure the highest standard of safety is maintained at any job site at all times.

Requirements:

  • 5 years and above experience in HVAC&R industry.
  • Industrial & Process Refrigeration products and systems knowledge.
  • Screw, Centrifugal, and Reciprocating compressor knowledge.
  • PLC and microprocessor controls knowledge.
  • ASHRAE standards.
  • Refrigerants.
  • Health & Safety.
  • PC skills – MS Office (Excel, Words, PowerPoint), Email.
  • Valid driving license.

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