
Driving Operational Efficiency as an Operations Excellence Manager
5 days ago
The role of Operational Excellence Manager is pivotal in driving operational efficiency, ensuring service quality and supporting the implementation of continuous improvement initiatives. This individual will collaborate closely with senior leaders to support customer experience, process optimization and operational excellence.
Key responsibilities include:
- Aligning strategic directions and business objectives with top management
- Developing and executing short, medium and long-term initiatives using Operational Management, Lean Six Sigma and Continuous Improvement methodology
- Implementing a "Stop and Fix" culture through daily tiered accountability meetings and collaborative problem-solving among operations stakeholders
- Monitoring opportunities and promoting a culture of continuous enhancement and customer satisfaction
Requirements:
- Bachelor's degree or Diploma in Engineering or Business Administration
- Lean Six Sigma Green Belt and Lean practitioner credentials preferred
- Formal training or certification in Data analytics or Robotic Process Automation (RPA) highly desirable
- Minimum 3 years of experience in Manufacturing or Production capacity
- Exceptional team/workshop facilitation skills
- Strong business acumen
Ideal Candidate Profile:
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
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