Experienced Retail Leader Required

2 weeks ago

Singapore beBeeRetail Full time $48,000 - $72,000
Store Operations Manager

The role of a Store Operations Manager is multifaceted and highly rewarding, offering the opportunity to lead and develop a team of retail professionals.

About the Role

The Store Operations Manager is responsible for overseeing the daily operations of a retail store, ensuring that all aspects of the business run smoothly and efficiently. This includes managing employee schedules, assigning tasks, and maintaining adherence to company policies and procedures.

The ideal candidate will have at least five years of experience in retail management and one year of experience in leadership. They must be able to motivate a team, delegate work fairly, and contribute as a team player.

Main Responsibilities
  • Store Operational Management: Manage store operational requirements by scheduling and assigning employees, ensuring that all tasks are completed to a high standard.
  • Talent Acquisition and Development: Recruit, select, orientate, and train employees to ensure that they have the necessary skills and knowledge to perform their roles effectively.
  • Employee Management: Maintain results by coaching, counseling, and disciplining employees as necessary.
  • Budgeting and Cost Control: Prepare annual budgets, schedule expenditures, analyze variances, and initiate corrective actions to ensure that the store remains profitable.
  • Customer Service: Identify current and future customer requirements by establishing rapport with potential and existing customers, ensuring that their needs are met and exceeded.
  • Merchandise Management: Ensure availability of merchandise and marketing products in store, securing merchandise by implementing security systems and measures.
  • Health and Safety: Protect employees and customers by providing a safe and clean store environment, maintaining standards for quality, customer service, and health and safety.
  • Performance Analysis: Analyze sales figures, forecast future sales, and interpret trends to facilitate planning and decision-making.

In addition to these key responsibilities, the Store Operations Manager will also be expected to:

  • Organize special promotions, displays, and events
  • Update colleagues on business performance, new initiatives, and other pertinent issues
  • Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing
  • Initiate changes to improve the business

This is an excellent opportunity for a motivated and experienced retail professional to take on a challenging leadership role and drive business success.

Requirements

To be considered for this role, you will need:

  • A minimum of five years' experience in retail management
  • At least one year of experience in leadership
  • Excellent communication and interpersonal skills
  • Ability to motivate and develop a team
  • Strong analytical and problem-solving skills
  • Ability to work under pressure and meet deadlines

If you have the passion, drive, and expertise to succeed in this exciting role, please apply now.

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