Technical Solutions Architect

2 weeks ago

Singapore beBeeDelivery Full time $120,000 - $180,000
Key Responsibilities

As a leader in customer experience, you will be responsible for the end-to-end design and delivery of solutions across CRM platforms, customer engagement systems, marketing tools, and contact center technologies.

  • Translate business requirements into scalable, integrated technical solutions with a focus on performance, data integrity, and maintainability.
  • Manage data flow and orchestration across customer-facing systems to ensure unified customer views and real-time insights.
Customer Communication Strategy Leader

You will lead the development of customer communication strategies across multiple channels (email, SMS, letters) to ensure consistency, personalization, and a high-quality customer experience.

  • Work closely with stakeholders in marketing, customer service, and product teams to align communication strategies with company goals.

Cross-Platform Integration & Data Flow:

  • Ensure seamless integration of customer communication technology projects from inception to implementation.
Project Management Expertise

As a seasoned project manager, you will oversee the delivery of customer communication technology projects from inception to implementation.

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