Business Transformation Consultant

2 weeks ago


Singapore NTT DATA Full time

Job Overview

NTT DATA is a leading provider of digital and AI infrastructure solutions, serving 75% of the Fortune Global 100. We are committed to helping clients innovate, optimize, and transform for long-term success.

About the Role

We are seeking an experienced Associate Business Analyst to join our team. As an entry-level subject matter expert, you will work with internal and external clients to determine requirements and define solutions to address business, process, and systems problems.

Key Responsibilities:

  • Act as a bridge between business problems and technology solutions.
  • Support analysis, transformation, and resolution of business problems using technology.
  • Work with internal clients to determine business requirements and define solutions.
  • Deliver business projects in line with sponsor requirements and enterprise architecture.
  • Proactively develop and deploy enhanced services and platforms.
  • Ensure identification and documentation of operational gaps.
  • Assist with issue resolution related to services.
  • Adhere to relevant development and support processes.
  • Communicate and escalate issues as necessary.
  • Take responsibility for delivery of project elements under guidance.

Required Skills and Qualifications:

  • Basic experience as a Business Analyst gained within a technology services environment.
  • Some understanding of business practices and processes.
  • Team player with good client service orientation and administrative skills.
  • Expertise in specific systems, processes, and technologies.
  • Meticulous attention to detail while working under pressure.
  • Good verbal and written communication skills.
  • Ability to listen empathetically and build rapport with stakeholders.
  • Knowledge of project management methodology.
  • Developing analytical skills to convert business requirements into operational deliverables.
  • Good documentation skills, including functional requirements and test cases.
  • Working knowledge of Microsoft Office and Visio.

Academic Qualifications and Certifications:

  • Bachelor's degree or equivalent in Business or Information Technology.
  • Project management certification would be advantageous.
  • Professional Business Analysis certification is preferred.
  • IIBA Membership required.
  • Relevant technology certification(s) required, such as ITIL.

Estimated Salary Range:$60,000 - $80,000 per annum, depending on location and experience.



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