Highly Available System Engineer
2 weeks ago
We are seeking a Site Reliability Engineer to join our team in Singapore.
The Work:
- Keep your assigned site or service up and running, or get it back up and running quickly when failure occurs.
- Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
- Automate work including infrastructure needs, testing, failover solutions, failure mitigation, and more.
- Monitor and troubleshoot highly scalable and distributed server clusters that perform various functions, from web-servers to machine learning processing.
- Be on a PagerDuty rotation to respond to availability incidents and provide support for service engineers with customer incidents.
- Participate and establish best practices in Site Reliability Engineering.
- Manage code deployments, fixes, updates, and related processes.
- Work with a close-knit team and brainstorm on the best ways to tackle complex problems in infrastructure, security, and monitoring.
- Provide technical guidance and educate team members and coworkers on monitoring and logging.
- Automate any software maintenance processes which previously required a manual procedure.
What You'll Bring:
- 5+ years' experience with software engineering, software development, or system operations on high available and high traffic environments.
- Strong experience with Linux-based infrastructures, Linux/Unix administration, and Azure.
- Experience with databases such as PostgreSQL.
- Experience administering Linux servers as well as Docker-based infrastructure (like Kubernetes, AKS, etc.) in a highly available environment.
- Experience of scripting languages such as Python, Bash.
- Experience with message broker/queue technologies like RabbitMQ.
- Experience with modern monitoring, logging, and observability tools in complex distributed systems such as Application Insights, Grafana, New Relic, Splunk, Elastic stack, Datadog, Prometheus, etc.
- Practical experience with infrastructure-as-code (with tools like Terraform, Chef, Ansible, etc.).
- Good understanding of cybersecurity fundamentals and best practices.
- Containerizing and clustering (Dockerfiles, docker-compose, Helm, Kubernetes, etc.).
- Stellar problem-solving and troubleshooting skills with the ability to spot issues before they become problems.
- Excellent oral and written communication skills.
- Process-oriented with great documentation skills.
- Solid team player.
Who We Are:
We're building a world where value moves like information does today, through our crypto solutions for financial institutions, businesses, governments, and developers.
What We Offer:
- Competitive salary, bonuses, and equity.
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support.
- Employee giving match.
- Mobile phone stipend.
- R&R days so you can rest and recharge.
- Generous wellness reimbursement and weekly onsite & virtual programming.
- Generous vacation policy - work with your manager to take time off when you need it.
- Industry-leading parental leave policies. Family planning benefits.
EEO Statement:
Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team.
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