Highly Available System Engineer

2 weeks ago


Singapore Ripple Full time

We are seeking a Site Reliability Engineer to join our team in Singapore.

The Work:

  1. Keep your assigned site or service up and running, or get it back up and running quickly when failure occurs.
  2. Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
  3. Automate work including infrastructure needs, testing, failover solutions, failure mitigation, and more.
  4. Monitor and troubleshoot highly scalable and distributed server clusters that perform various functions, from web-servers to machine learning processing.
  5. Be on a PagerDuty rotation to respond to availability incidents and provide support for service engineers with customer incidents.
  6. Participate and establish best practices in Site Reliability Engineering.
  7. Manage code deployments, fixes, updates, and related processes.
  8. Work with a close-knit team and brainstorm on the best ways to tackle complex problems in infrastructure, security, and monitoring.
  9. Provide technical guidance and educate team members and coworkers on monitoring and logging.
  10. Automate any software maintenance processes which previously required a manual procedure.

What You'll Bring:

  1. 5+ years' experience with software engineering, software development, or system operations on high available and high traffic environments.
  2. Strong experience with Linux-based infrastructures, Linux/Unix administration, and Azure.
  3. Experience with databases such as PostgreSQL.
  4. Experience administering Linux servers as well as Docker-based infrastructure (like Kubernetes, AKS, etc.) in a highly available environment.
  5. Experience of scripting languages such as Python, Bash.
  6. Experience with message broker/queue technologies like RabbitMQ.
  7. Experience with modern monitoring, logging, and observability tools in complex distributed systems such as Application Insights, Grafana, New Relic, Splunk, Elastic stack, Datadog, Prometheus, etc.
  8. Practical experience with infrastructure-as-code (with tools like Terraform, Chef, Ansible, etc.).
  9. Good understanding of cybersecurity fundamentals and best practices.
  10. Containerizing and clustering (Dockerfiles, docker-compose, Helm, Kubernetes, etc.).
  11. Stellar problem-solving and troubleshooting skills with the ability to spot issues before they become problems.
  12. Excellent oral and written communication skills.
  13. Process-oriented with great documentation skills.
  14. Solid team player.

Who We Are:

We're building a world where value moves like information does today, through our crypto solutions for financial institutions, businesses, governments, and developers.

What We Offer:

  1. Competitive salary, bonuses, and equity.
  2. Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support.
  3. Employee giving match.
  4. Mobile phone stipend.
  5. R&R days so you can rest and recharge.
  6. Generous wellness reimbursement and weekly onsite & virtual programming.
  7. Generous vacation policy - work with your manager to take time off when you need it.
  8. Industry-leading parental leave policies. Family planning benefits.

EEO Statement:

Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team.



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