Operations Team Member
3 days ago
Role Summary
At MOOLAHGO PTE. LTD., we are seeking an experienced Operations Team Member to join our team. The ideal candidate will be responsible for performing customer onboarding activities, processing transactions, and maintaining the overall smooth operation of our business.
Key Responsibilities
- Perform customer onboarding activities following company's AML/ CFT policy
- Process transactions and monitor completion status
- Investigate issues/errors and resolve
- Liaise with customers and counterparties on transaction confirmations
- Provide customer service and support
- Prepare and submit reports
- Maintain SOPs and review process improvements
Requirements
- Meticulous and fast learner
- Language abilities: English and Mandarin
- Computer literacy skills: MS Office
- Strong problem-solving skills and excellent communication skills
We are looking for a highly motivated and organized individual who can work effectively in a team environment. If you have a strong work ethic and are passionate about delivering exceptional customer service, please submit your application.
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