Digital Transformation Strategist

5 days ago


Singapore Citi Full time
Citi Seeks Digital PM Lead Analyst for Singapore Location

Estimated Salary: $120,000 - $180,000 per annum

At Citi, we are committed to empowering our employees to grow and develop their careers. As a Digital PM Lead Analyst, you will play a key role in shaping the digital product suite for existing customers across businesses.

About the Role:

  • Partner closely with cross-discipline teams of technology talent, strategists, and producers to invent and execute innovative solutions across various channels.
  • Develop and manage the implementation of the digital product suite (Citibank Online and Citi Mobile App) for existing customers.
  • Manage digital governance and controls, focusing on clean execution and process tightening.
  • Address issues and complaints on the platform, including end-to-end tracking of critical incidents.

Key Responsibilities:

  1. Work with stakeholders to identify pain points, key product capabilities, or points of differentiation that will create a leading banking app.
  2. Suggest innovative ideas and improvements in the customer journey to enhance responses and design.
  3. Deliver against ambitious business objectives.

Required Skills and Qualifications:

  • 10+ years of experience in digital product management.
  • Bachelor's degree in Computer Science, Business Management, or Engineering.
  • Advanced degree preferred.
  • Experience leading digital initiatives and working with engineers and developers.

Benefits:

  • A comprehensive benefits package, including generous paid time off packages.
  • Ongoing learning and development opportunities to broaden and deepen your skills and knowledge.

About Us:

Citi is an equal opportunity and affirmative action employer. We are committed to providing a diverse and inclusive workplace that values diversity and promotes equal opportunities for all employees.



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