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Fiat Transaction Process Lead

2 weeks ago


Singapore Bitget Full time

Benefits

As a Fiat Customer Support Team Leader, you will play a key role in handling escalated cases, monitoring team performance, and driving operational efficiency to enhance the customer experience.

You will also be responsible for overseeing the daily operations of the fiat customer support team, managing workflows, and ensuring service quality.

The ideal candidate will have a deep understanding of fiat payment methods, banking regulations, compliance (KYC/AML), and risk management.