Healthcare Coordinator

1 week ago

Singapore beBeeHealthcare Full time $30,000 - $50,000
Healthcare Coordinator Job Opportunity

We are seeking a skilled and dedicated individual to join our team as a Healthcare Coordinator. The successful candidate will play a vital role in supporting the operations team by managing administrative and client-facing tasks for health screening projects.

Key Responsibilities:
  • Appointment Scheduling & Coordination:
    • Schedule and confirm patient appointments via phone, email, and online systems.
    • Coordinate screening requirements between corporate clients and clinic staff.
  • Client Communication:
    • Answer inbound calls and emails promptly, addressing patient and corporate client inquiries.
    • Provide clear instructions to patients regarding screening requirements and appointment dates.
  • Data Management:
    • Accurately enter and verify patient information into electronic health records systems.
  • Outstanding Case Management:
    • Track and follow up on outstanding cases before project deadlines.
    • Maintain records of pending cases and escalate unresolved issues to supervisors.
  • Compliance & Reporting:
    • Adhere to data protection regulations (e.g., PDPA) and clinic policies.
    • Prepare weekly reports on appointment attendance, pending cases, and project status.
  • Operational/Admin Support:
    • Assist with health screening logistics preparation.
    • Occasional onsite support as required.
    • Work closely with healthcare providers and stakeholders to promptly address and resolve issues as they emerge.
    • Any other duties as assigned.

Other Requirements:

  • Familiarity with health screening, medical tests, and EHR systems is advantageous.
  • Proficiency in using Microsoft Office and other relevant tools.
  • Ability to multitask, prioritize deadlines, and manage sensitive information confidentially.
Benefits:
  • Ongoing training and professional development opportunities.
  • A supportive and collaborative work environment.
  • The chance to make a real difference in people's lives.

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