Pet Care Specialist
2 days ago
We are seeking a highly skilled and dedicated Pet Care Specialist to join our team at PET LOVERS CENTRE PTE. LTD. as a Retail Pet Care Expert. The successful candidate will be responsible for providing exceptional customer service, managing day-to-day business operations, and ensuring the well-being of pets in our retail store.
Key Responsibilities- Customer Service and Support
- Provide expert advice on pet care and nutrition to customers
- Assist customers with their concerns and recommend solutions
- Ensure customer satisfaction and loyalty
- Business Operations
- Manage day-to-day business operations, including stock management and inventory control
- Monitor and maintain animal habitats in compliance with AVS guidelines
- Support and assist in ad-hoc stock-take and stock-count exercises
- Pet Care and Welfare
- Ensure the well-being of pets in our retail store
- Provide technical mentorship to team members on animal husbandry
- Adhere to all retail SOPs, company policies, and procedures
- Education
- Diploma or degree in veterinary or nutrition-related field
- Skills
- Good customer service, communication, and presentation skills
- Able to commit to retail hours
- Medical reimbursement
- Health insurance
- Quarterly meal allowance
- Team bonding
- Long service award
- Staff purchase discount
- Company uniform provided
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