Training Specialist Lead
1 day ago
We are seeking a skilled Training Specialist to join our team at GEOTAB (ASIA) PTE. LTD.
About the Role:This is an exciting opportunity to develop and implement comprehensive training programs for our customers and partners in Indonesia and Thailand.
The ideal candidate will have strong expertise in identifying training needs, developing customized training paths, and delivering high-quality training content.
In this role, you will play a key part in supporting our growing presence in Southeast Asia, leveraging your language skills and cultural understanding to ensure seamless communication and effective training delivery.
Key Responsibilities:- Training Needs Analysis: Identify training requirements for employees, customers, and resellers, and develop tailored training plans to meet their needs.
- Curriculum Development: Create engaging and informative training content that showcases the value of Geotab's product suite and Marketplace Partner integration offerings.
- Technical Training Delivery: Deliver onboarding processes, technical training, and coaching sessions to partners and customers, ensuring they have the skills and knowledge needed to succeed with Geotab products.
- Compliance and Quality Management: Maintain accurate records of customer interactions and quality case management, ensuring compliance with Geotab's standards and best practices.
- Communication and Collaboration: Foster open communication with internal teams, including Product Management, Development, and other stakeholders to understand partner and customer needs and transfer information accordingly.
- Bachelor's degree in a relevant field, such as Education, Training, or Business Administration.
- 3+ years of experience in a similar role, preferably in the industry.
- Fluent English, with Bahasa Indonesian as a minimum requirement; Thai language skills are highly valued.
- Strong analytical and problem-solving skills, with attention to detail and organizational abilities.
- Able to adapt quickly to new software platforms and tools.
- An estimated salary range of SGD $60,000 - SGD $80,000 per annum, depending on qualifications and experience.
- A dynamic work environment with opportunities for professional growth and development.
- Competitive benefits package, including health insurance, retirement savings plan, and paid time off.
- The chance to make a meaningful impact on our customers' success and contribute to the growth of our business in Southeast Asia.
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