Guest Services Associate

2 days ago

Singapore beBeeGuestServices Full time $3,000 - $4,500

**Job Title:** Guest Services Associate

Job Description:

As a Guest Services Associate, you will be responsible for delivering exceptional guest experiences by providing accurate and timely information about hotel services, amenities, hours of operation, layout, and activities.

Responsibilities:

  • Process transactions accurately and efficiently, maintaining the security of the cash drawer at all times.
  • Follow established procedures for handling money, including knowledge of counterfeit currency detection and secure storage practices.
  • Ensure that all check-in/out procedures are followed for every type of reservation, adhering to our brand standards.
  • Communicate effectively with guests, employees, and other stakeholders to provide excellent service and support.
  • Maintain a clean and organized workspace, ensuring a safe and healthy environment for guests and colleagues.

Requirements:

  • High school diploma or equivalent required; some college or vocational training preferred.
  • Excellent communication and interpersonal skills, with ability to work in a fast-paced environment.
  • Basic math skills and attention to detail, with ability to maintain accuracy and efficiency in transactions.
  • Ability to work flexible hours, including evenings, weekends, and holidays.

Benefits:

  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A comprehensive 401(k) plan, with company match.
  • Opportunities for professional growth and development, including training and certifications.

About Us:

We are committed to providing exceptional guest experiences and creating a positive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.

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