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Mainframe Production Support Specialist

2 months ago

Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time
Mainframe Production Support Analyst

We are seeking a highly skilled Mainframe Production Support Analyst to join our team at PERSOLKELLY SINGAPORE PTE. LTD. The ideal candidate will have a strong background in Mainframe technology and experience in managing day-to-day issues, performing in-depth analysis, and ensuring efficient incident management.

Key Responsibilities:
  • Manage day-to-day issues, including daily health checks of applications and processes, working closely with end-users, development staff, and infrastructure teams to resolve incidents and/or mitigate outages.
  • Perform in-depth analysis of production problems, identify root causes, and recommend solutions to resolve application malfunctions and prevent recurrence.
  • Ensure all incidents, changes, and progress are efficiently and effectively managed to meet application service levels.
  • Help identify, coordinate, and implement initiatives/projects that promote efficiency and optimization of daily processes.
  • Proactively identify opportunities to improve system efficiency and/or availability.
Requirements:
  • At least 8 years of Mainframe experience.
  • At least 5 years of solid CARDLINK (Credit and Debit Card System) hands-on experience.
  • Cards and payments domain knowledge.
  • Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.
  • Expert knowledge and use of Mainframe tools such as Endevor, File-Aid, Control-M.
  • Prior application or production support experience is a plus.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced Mainframe Production Support Analyst looking for a new challenge, please submit your resume to us.