
Patient Service Associate
7 days ago
Our organization is seeking a dedicated and passionate individual to fill the position of Patient Service Associate / Frontline Operations Specialist.
This role involves assisting patients with their queries, promoting and educating them on mobile applications and self-help functions, and onboarding them into nationwide healthcare initiatives. The ideal candidate will possess excellent communication skills, be a team player, and have a passion for working in the healthcare industry.
Key Responsibilities:
- Assist patients with inquiries and provide support as needed
- Promote and educate patients on mobile applications and self-help functions
- Onboard patients into nationwide healthcare initiatives
- Manage patient general enquiries and screen patients' general condition
- Provide administrative support as required
Required Skills and Qualifications:
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Passion for working in the healthcare industry
Benefits:
- Multiples Location (West Region)
- Staggered Office Hours
- AWS + Variable Bonuses
- Great opportunities for Learning & Career Development
Others:
- Job involves facilitating and planning for programs, liaising with partnered vendors, and managing logistics and schedules
- Opportunity to work in a government institution and contribute to the healthcare industry
We welcome applicants who are passionate about working in the healthcare industry and possess the required skills and qualifications. If you do not possess the required experience, your application will still be considered on individual merits, and you may be contacted for other opportunities.
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