Customer Service Representative for TCM Reception

5 days ago


Singapore Y TCM PTE. LTD. Full time
Overview
In our Bukit Timah Branch, we are seeking a highly skilled and experienced Customer Service Representative to join our team as a TCM Receptionist. This role will be responsible for handling phone calls, replying to customer queries, attending to their needs, and arranging appointments.

Salary & Benefits
The estimated salary for this position is $1,600 - $2,800 per month, inclusive of commission and overtime pay. Our company offers a competitive benefits package, including health insurance and paid time off.

Job Description
We are looking for a highly organized and efficient individual who can multitask and prioritize tasks effectively. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work well under pressure.
  • Handle phone calls and respond to customer inquiries in a timely and professional manner.
  • Attend to customer needs and arrange appointments as required.
  • Perform other ad-hoc duties as assigned by management.

Requirements
To be successful in this role, you will need:
  • Excellent spoken and written English and Chinese language skills.
  • Knowledge of Microsoft Office and Google Drive.
  • Able to work weekends and public holidays.
  • Willingness to learn and take on new challenges.

Preferred Qualifications
We welcome applications from candidates with experience in customer service, administrative support, or a related field. Knowledge of spa operations and inventory management would be an added advantage.

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