
Expert Technical Specialist
7 days ago
Job Title: Technical Service Specialist
We are seeking a seasoned Technical Service Specialist to provide technical support and guidance to service agents for equipment and component installation, as well as troubleshooting.
- Delivering expert technical assistance to ensure seamless operation of equipment and components.
- Conducting site inspections to identify and resolve technical issues.
- Designing and delivering high-quality technical training sessions to customers covering product knowledge, maintenance procedures, troubleshooting techniques, and repair practices.
- Maintaining accurate documentation of job progress, delays, issues, deliveries, modifications, additional work, and fabrication details.
- Preparing project completion reports detailing activities performed, faults identified, and recommendations for future service improvements.
- Collaborating with cross-functional teams to drive business results.
Requirements:
- Technical Expertise: Proven expertise in equipment and component installation, troubleshooting, and maintenance.
- Communication Skills: Excellent communication skills to effectively collaborate with colleagues and customers.
- Analytical Skills: Strong analytical skills to identify and resolve technical issues.
- Teamwork: Ability to work collaboratively with cross-functional teams to achieve common goals.
What We Offer:
A competitive compensation package, opportunities for professional growth and development, and a collaborative work environment.
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