Store Manager

3 days ago


Singapore BATA SHOE (SINGAPORE) PRIVATE LIMITED Full time
Job Title: Store Manager

At Bata Shoe (Singapore) Private Limited, we are seeking a highly skilled and experienced Store Manager to join our team.

Key Responsibilities:
  • Provide exceptional customer service, ensuring a positive shopping experience for all customers.
  • Optimize sales opportunities while maintaining high customer satisfaction levels.
  • Offer product expertise to assist customers in their purchasing decisions.
  • Familiarize yourself with promotional activities and advise customers accordingly.
  • Project a healthy and well-groomed image as our representative of Bata.
  • Maintain the POS/Cashier with utmost care and ownership.
  • Ensure accurate payment and return of change to customers.
  • Ensure the accurate receipt of goods from Warehouse and other Stores.
  • Verify prices of products are accurate.
  • Ensure products on display are well maintained and stocked according to standards.
  • Ensure documentation of products is accounted for and accurately maintained.
  • Deliver sales and profitability targets.
  • Ensure delivery of 100% customer satisfaction.
  • Ensure consistency in customer service.
  • Achieve sales targets set for the store.
  • Achieve MSI and conversion metrics as per Company benchmark.
  • Coach and provide guidance to Sales Associates on Product and Customer Services.
Requirements:
  • At least 3 Year(s) of related working experience in retail (Shoes/Fashion/Apparels related) is required for this position.
  • Well-groomed and friendly personality.
  • Service-oriented with a positive attitude.
  • Customer-focused with strong communications and interpersonal skills.
  • Willing to work retail hours (shift, weekends, and public holidays).

By submitting any application or resume to us for consideration, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to our company for our consideration.

Tell employers what skills you have

  • Coaching
  • Store Operations
  • Leadership
  • Visual Merchandising
  • Interpersonal Skills
  • Oracle POS system
  • Selling
  • Merchandising
  • Customer-focused
  • Compliance
  • Communication Skills
  • Customer Satisfaction
  • Customer Service
  • Scheduling
  • Customer Services

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