Customer Service Representative

2 weeks ago


Singapore beBeeSupport Full time $3,500 - $5,500

Customer Service Representative

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This is an exciting opportunity to provide exceptional customer service and contribute to a team that delivers outstanding support.

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The role involves handling customer inquiries, providing technical assistance, and ensuring smooth daily operations.

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  • You will respond promptly and professionally to customer queries
  • Provide first-level technical support over the phone (step-by-step troubleshooting, coordinating with technicians when needed)
  • Perform accurate data entry and maintain administrative tasks
  • Handle document scanning, filing, and data verification tasks
  • Maintain and update customer inquiries, issues, and resolutions in our internal portal
  • Remain calm and professional when handling customer stress or complaints during troubleshooting calls
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Requirements

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  • Prior experience in customer service or technical support is beneficial but not essential
  • Candidates must have strong communication skills and a pleasant personality
  • Able to handle pressure, multitask, and remain calm under stress
  • Detail-oriented, organized, and responsible
  • Proficient in computer use (Excel, Word, and common office applications)
  • Willing to commit to fixed shifts, including alternate Saturdays and public holidays
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We Offer

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  • A competitive salary package
  • Medical benefits and staff welfare
  • Ongoing training and development opportunities
  • A supportive and collaborative team culture
  • Career growth in a stable and expanding organization


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