Principal Systems Services Engineer

1 month ago


Singapur, Singapore Oracle Full time
Job Summary

We are seeking a highly skilled Principal Systems Services Engineer to join our team at Oracle. As a key member of our Support organization, you will be responsible for delivering post-sales support and solutions to our customer base while serving as an advocate for customer needs.

Key Responsibilities
  • Resolve post-sales non-technical customer inquiries via phone and electronic means.
  • Provide technical support and troubleshooting for our Electronic Support Services.
  • Facilitate customer relationships with Support and provide advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
  • Install, configure, and maintain Oracle's technologies and products.
  • Be proficient and have hands-on working experience on Oracle Solaris, Oracle Linux, Oracle ZFS, Oracle Database, Oracle Engineered Systems, Oracle Cloud Infrastructure, Oracle Sun SPARC and Intel Servers, ZFS Storage array, Backup and Restoration, Servers and OS Administration, and Storage Consolidation and Migration.
Requirements

This role requires a local candidate who has the relevant Security clearance (Cat1/Cat2A) to work with the Singapore Government agencies and datacenters.



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