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Clinical Field Advocate

3 weeks ago

Singapore beBeeIntravascular Full time $4,200 - $4,769
Clinical Support Specialist

Job Overview

We are seeking a highly skilled Clinical Support Specialist to provide expert support during coronary and peripheral Intravascular Lithotripsy (IVL) procedures. This field-based role combines in-procedure case support, physician and distributor training, and clinical trial facilitation.

Key Responsibilities:
  • Provide real-time, in-person clinical support during IVL procedures to ensure optimal use of the Sonico-CX system.
  • Guide clinicians through device preparation, imaging, and delivery, ensuring safe and effective technique.
  • Deliver comprehensive training programs to physicians, nurses, cath lab staff, and field teams.
  • Offer remote clinical support via on-call conference calls to assist distributor teams with urgent cases.
  • Train and certify distributors (both online and on-site) on product use, ensuring competency in procedural support, troubleshooting, and education.
  • Be available for urgent distributor-notified clinical cases, with flexible availability for case calls or travel.
  • Present technical presentations and conduct workshops at hospitals, clinical meetings, and distributor events.
  • Develop strong relationships with interventionalists and cath lab staff to support early adoption and sustained usage.
  • Support setup and execution of local registries or observational studies, coordinating with sites on logistics, IRB submissions, and data collection.
  • Promote collaboration with Key Opinion Leaders (KOLs) to support protocol development, feedback, and publication efforts.
  • Prepare and present clinical trial materials (e.g., study protocols, IFUs, core lab manuals, CRFs).
  • Monitor post-market clinical follow-up and data integrity at assigned sites.
  • Act as liaison between users and the marketing/R&D team to collect real-world product feedback and suggestions for improvement.
  • Document product performance, case reports, adverse events, and user experience insights.
  • Maintain accurate records of site visits, training sessions, and case support via CRM or designated tools.
  • Manage expense reports, training logs, and clinical documentation efficiently.