Restaurant Operations Supervisor

4 days ago


Singapore NVISUALLY ACADEMY PTE. LTD. Full time
Job Overview

We are seeking a skilled Restaurant Operations Supervisor to join our team at NVISUALLY ACADEMY PTE. LTD.

About the Role

The ideal candidate will assist the restaurant manager in managing day-to-day restaurant operations, ensuring a positive outlet image, and coordinating front and back of the house services for smooth delivery of services.

Key Responsibilities
  • Operations Management: Assist the restaurant manager in managing day-to-day restaurant operations, including staff training, scheduling, and performance management.
  • Customer Service: Provide excellent customer service by responding promptly to complaints, suggesting solutions to resolve issues, and ensuring compliance with safety and sanitation regulations.
  • Staff Development: Train and coach new and current staff on customer service best practices, manage staff training schedules, and identify areas for improvement.
  • Financial Management: Assist in controlling operations costs, identifying measures to cut wastages, and developing new and innovative processes for more efficient restaurant operations.
Requirements
  • Education: Bachelor's degree in Hospitality, Retail Management, or a related field.
  • Experience: Proven work experience as a Restaurant Manager or Hospitality Manager.
  • Skills: Strong leadership skills, excellent communication skills, financial management skills, and customer service orientation.
What We Offer

As a Restaurant Operations Supervisor at NVISUALLY ACADEMY PTE. LTD., you can expect a competitive salary ranging from SGD 55,000 - 65,000 per annum, depending on experience.



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